TISQ Health Private Limited we operates the online store https://shop.tisqhealth.com/ , offering physiotherapy services, child development support, and health care products. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Subscribe to newsletters
  • Fill forms or contact us

This includes:
a) Personal Identification: Name, email address, phone number, shipping address.
b) Order Details: Products/services purchased, payment information (processed securely via Razorpay), billing address.
c) Technical Data: IP address, browser type, device information, pages visited.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Manage your account
  • Communicate order updates
  • Improve services and personalize your experience
  • Send promotions (with your consent)
  • Respond to inquiries and support requests

We do not share personal information with third parties for marketing without consent.

3. Payment Information & Security

We use Razorpay as our payment gateway. Razorpay handles your payment details securely; we do not store your full card or bank details on our servers. Razorpay’s own privacy and security policies govern the handling of payment data.

4. Cookies & Analytics

We use cookies and similar technologies to improve site functionality and user experience. You can manage cookies through your browser settings.

5. Data Retention

We retain personal data as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Resolving disputes
  • Auditing

6. Your Rights

Depending on your jurisdiction, you may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of your data (subject to legal retention obligations)

7. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors.

8. Changes to this Policy

We may update this Privacy Policy. We will post changes here with updated effective dates.

Contact Information

If you have questions about this Privacy Policy, contact us:
📞 +91 8448073838
📧 admin@tisqhealth.com
🏢 C-1401, Sector 2, Palam Vihar, Gurugram, Haryana 122017